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FAQ’S
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Frequently Asked Questions

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What is Livxi, and what products do you offer?
Are Livxi products suitable for all skin tones and types?
Where is Livxi based, and do you ship internationally?
What is the mission of Livxi?
How can I stay updated on Livxi latest products and promotions?
Can I get professional beauty advice before purchasing?
How long does delivery take after placing an order?
How can I track my order after it has been shipped?
Do you offer international shipping?
What happens if my package is delayed or lost in transit?
Can I change my shipping address after placing an order?
Can I schedule my delivery for a specific date or time?
Can I return a product if I’m not satisfied?
How long does it take to process a return or refund?
Do I need a receipt or proof of purchase to return a product?
Is there a time limit for making a return or exchange?
Can I exchange an item for a different product?
What should I do if I received a damaged or incorrect item?
How can I reach your customer support team?
How quickly will I receive a response to my inquiry?
Do you provide technical support for product usage?
Where can I find updates about my order status?
Can I speak to someone about a bulk or wholesale inquiry?
How can I contact customer service directly?
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TESTIMONIALS
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Clients Review

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“We partnered with Livxi to revamp our digital presence, and the results were incredible. From the initial design phase to the execution of our digital strategy, their team exceeded our expectations.”

Marvin McKinney
Grorgia, US
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“Livxi has become my favorite beauty brand! The skincare products have improved my skin so much, & the makeup is flawless. I also love that everything is cruelty-free. I’m never shopping anywhere else!”

Darlene Robertson
Dallas, US
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“I was hesitant at first, but after trying Livxi. The packaging is stunning, and the products feel luxurious. The setting spray keeps my makeup in place all day. Can’t wait to try more!”

Cameron Williamson
Toronto, US
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“I've never felt more confident in my skin! Livxi’s products give me a natural, radiant glow, and they last all day. The customer service team is also super helpful. Definitely a five-star experience!”

Leslie Alexander
Florida, US
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“Livxi never disappoints! From skincare to natural makeup, everything is top-notch. My skin feels healthier, and my makeup looks flawless. If you haven’t tried it yet, you’re missing out!”

Bessie Cooper
New York,US
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“I was absolutely thrilled with my purchase! The shipping was incredibly fast, and my order arrived much sooner than expected. From the moment I opened the package, I was blown away by the attention to detail.”

Darrell Steward
Miami, USA
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“My order arrived so quickly, and the packaging was gorgeous! Everything was carefully wrapped, and I loved the little samples they included. Definitely ordering again soon!”

Courtney Henry
Texas, US
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